Privacy Policy

This privacy policy explains how Terralsole s.r.l. collects, uses, and protects the personal information you provide on our website. It also outlines your choices regarding our use of your personal information and how you can access and update it.

Personal Information We Collect

Like most websites, we automatically gather certain data about your device and browsing behavior, including:

• IP Address
• Browser Type
• Referring/Exit Pages
• Operating System

How We Use Your Information

We may use the information you provide to:

• Respond to customer service requests.
• Send newsletters and promotional emails.
• Address your questions and concerns.
• Improve our website and marketing efforts.
• Conduct research and analysis.
• Display content tailored to your interests.

Choice / Opt-Out Options

You can opt-out of receiving marketing communications or newsletters by:

• Following the unsubscribe link in any email we send.
• Contacting us directly at info@terralsole.com.

Information Sharing

We do not sell your personal information to third parties. We will only share your personal information as outlined below:

• As required by law, such as to comply with a subpoena or legal process.
• When we believe in good faith that disclosure is necessary to:
  • Protect our rights or the safety of others.
  • Investigate fraud or respond to government requests.
• In the event of a merger, acquisition, or sale of part or all of Terralsole s.r.l. assets. You will be notified via email or through our website regarding any changes to the use of your personal information and given options to manage your data.
• To any other third party with your consent.

Third-Party Payment Providers: PayPal

If you use PayPal for payment, you will provide your credit card information directly to PayPal. PayPal’s privacy policy will apply to the information you provide on their platform.

Cookies and Tracking Technologies

Like most websites, we use cookies to enhance your browsing experience by:

• Storing your preferences and profile information.
• Collecting non-personal statistical data about website usage.

Cookies allow us to improve our services, but you can disable cookies in your browser settings if you prefer.

Data Security

We follow industry-standard practices to safeguard your personal information during transmission and after we receive it. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Shopping Cart Provider

To complete your purchase, you must use our shopping cart provider. Their privacy policy and security practices will govern your transaction, and we encourage you to review their policy before providing your information.

Data Retention and Account Management

• Active Accounts: We will retain your personal information as long as your account is active or as needed to provide services.
• Canceling Accounts: If you wish to cancel your account or request that we stop using your data, contact us at info@terralsole.com.
• Retention for Legal Compliance: Even after account cancellation, we may retain your information to comply with legal obligations, resolve disputes, or enforce agreements.

Correcting and Updating Your Information

To ensure your personal information is accurate, you can contact us at info@terralsole.com to review or update it.

Changes to This Privacy Policy

We may update this policy to reflect changes in our information practices. If any significant changes are made, we will notify you by:

• Sending an email to the address registered in your account.
• Posting a notice on our website before the changes take effect.

We recommend that you periodically review this page to stay informed about our privacy practices.

Contact Information

If you have any questions or concerns about this privacy policy, please contact us at:
Email: info@terralsole.com

Important Notes & Warnings

• Data Risks: While we strive to maintain the security of your data, we cannot guarantee it is entirely immune from risks.
• External Links: Our website may contain links to third-party websites. We are not responsible for their privacy practices, and visiting those websites is at your own risk.

Thank you for trusting Terralsole s.r.l. with your personal information. We are committed to safeguarding your privacy while providing an exceptional experience.